| Several
years ago, the only way to fly economically (especially for
a family or group) was to use charter flights. But due to deregulation
with more and more competitive pricing and choice of pricing
levels by major airlines, the once strong charter market was
severely cut into by the competition of the majors. Many charter
operators became consolidators offering discount tickets on
the major airlines. However, charters today can still offer
a good alternative for some trips.
Basically, the difference between charters
and discount flights on commercial airlines are as follows:
1. When you fly with a major airline, your
contract is between you and the airline. Legally, if anything
goes wrong, your recourse is with the airline. On a charter
flight you are contracting with a wholesale tour operator
who, in turn, has subcontracted with an airline to do the
actual flying. If anything goes wrong with your charter flight,
you have only the tour operator, not, the airline to turn
to. If you have qualms about a tour operator's reliability
or solvency, contact your local Better Business Bureau. To
find out whether any enforcement complaints have been lodged
against a tour operator or charter airline, contact the Department
of Transportation in Washington, DC, at 202-755-2220.
2. Most charter flights only fly their routes
once or twice a week, offering less flexibility and choice
than a major airline with daily departures. The limited choice
of return dates may mean less or more time at a destination
than you'd planned. However, sometimes the charter flight
is the only nonstop flight available, not requiring plane
changes or extra stops
3. Economically, charter airlines have a
lower average cost per seat than major airlines. Therefore,
they can charge lower average fares. Usually all the seats
on a charter flight are priced exactly the same, down to the
last available seat. This is a significant difference from
major airlines, which have several pricing levels, the lowest
of which might be lower than the charter price, but also may
be available on only a very limited seating basis and likely
to be sold out very quickly, leaving you the choice of the
higher priced tickets.
Many charter programs focus on Europe, especially
during the summer months. In fact, it's often very difficult
to distinguish between the charter price for tickets and a
consolidator's discount price with a major airline. Often
both kinds of tickets are sold by the same people and promoted
in ads that don't specify which is which.
For example, during ski season the lowest
round-trip excursion fare from Los Angeles to Salt Lake City
(requiring seven-day advance purchase, Saturday night stay,
traveling on Monday afternoon through Thursday morning only)
was $231. The next best fare was $450 for a nonrefundable
ticket, requiring a Saturday night stay and a 50 percent penalty
for cancellation. The nonrestricted coach fare was $752. However,
a charter company flying round-trip nonstop jet service from
Los Angeles to Salt Lake City cost only $178. Which one would
you take?
There is also a stigma of uncertainty about
charter flights:
-Uncertainty over whether the flight will
actually take off if there aren't enough seats sold and the
operator decides to cancel the flight and replace it with
discount tickets on a major airline.
-Uncertainty as to whether the price of tickets,
when first announced, will possibly be revised closer to the
flight time if too many seats remain empty. Charter operators
can raise the price of a fare by as much as 10 percent up
to 10 days before departure. Or they can lower the fare at
the last minute in a final attempt to fill empty seats.
-Uncertainty as to the reliability of the
charter tour operator and whether your prepaid dollars are
actually being used for airfare
-Uncertainty as to an unanticipated itinerary
change, i.e. a tour operator who compensates for low bookings
by combining two or more charters that were originally promoted
as separate programs, sometimes resulting in marathon flight
times between desired destinations.
We strongly advise that charter flights be
booked through major tour operators who have operated their
schedules for several years without an unusually high rate
of cancellation or major modification in advertised routes.
Trip-interruption travel insurance is also recommended to
cover the risk of operator failure as well as other contingencies
that might cause you to lose some or all of your payment.
To protect yourself against airline or operator failure, you
can buy "travel protection" or "trip interruption" insurance
from a travel agent or tour operator. Insurance costs around
$5 per $100 of protection.
In any event, when flying a charter, be sure
to have the financial wherewithal-charge card, traveler's
check, cash-to buy your way home in an emergency.
Whenever possible, pay for charter flights
with charge cards. In case of problems later, you can withhold
payment or try to get a refund through the charge-card company.
If you can't put it on plastic, make sure your check is made
out to the escrow or trust account U.S. operators are legal
required toestablish for each charter program. If you make
the check payable to the individual tour operator, you diminish
your chances of receiving a refund in case of failure.
The Air Charters Guide located at http://www.guides.com/acg/providers
is an excellent resource for locating information on Charter
Operators, Brokers and general tips on how too book a flight.
Another excellent supplement to this information, beyond the
scope of The Air Charter Guide, is available from The Aircraft
Owners and Pilots Association. Entitled Airports 1999, (reprinted
annually) this directory shows runway lengths, services, telephone
numbers and ground transportation. Although the book's primary
purpose is a planning reference for pilots, it is filled with
useful phone numbers and service information.
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