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The more technologically-oriented our society
becomes, the more questions we have on how to deal with living
in an on-line world. When something goes wrong, we are at
the mercy of those who have all the high tech knowledge. Fortunately,
there are many places we can go to look for answers to our
computer and technology problems. The computer community knows
that without sharing its knowledge when things go wrong, there
will be millions of frustrated, unhappy computer users.
Ask
Dr. Internet
This is a group of Internet experts who produce on-line
columns in an effort to help others understand and use the
Internet better. They try to answer submitted e-mail questions
and will post others to the next online edition. Offers an
e-mail newsletter.
Mr.
Excel.com
This website offers tips and advice on using Microsoft
Excel. The answers to selected e-mail questions will be posted
on line. There is also a "Quick Answers" page for questions
that don't require a full-scale article. Answers to these
questions are also sent by e-mail. Site has message boards
for exchanging information and advice.
Help
Talk
This site offers free assistance for most Windows
based software and hardware. It has 30 software and hardware
online forums and free e-mail updates.
Ask
Winnie
Will provide free advice and help for simple problems
with communications technology, including e-mail, voice mail
and video conferencing.
CIO
Magazine
This site has rotating experts who will respond to
questions about Internet business and other IT issues. Forums
and chatrooms.
Ask
the PowerBuilder Pros
Provides answers and advice for IT professionals.
Areas include development, platforms, database, Internet/Web,
Java, visual and Linux.
CNet
Help.com
CNET has extensive answers to computer technology
questions. Thousands of FAQs plus on-line forms to submit
questions.
Cyberwalker
This computer advice site features extensive on-line
information and FAQ covering a wide variety of computer problems.
Posts an e-mail address to submit questions.
Experts
Exchange
A free interactive knowledge sharing community. The
focus of the website is on computers in the areas such as
operating systems, hardware, Internet, handheld, database,
programming , web development and software. Also has an "Other
Topics" category where things like health, travel and taxes
are covered. Experts are rated so users can find the highest-rated
experts.
InfoHQ.com
Offers on-line advice for buying computers plus helpful
articles on all aspects of purchasing a computer. Has an on-line
form for submitting questions about computer purchases.
NoWonder.com
An information technology support service website.
It provides message boards for exchange of information about
computer problems.
PC
Show and Tell
A free-online tutorial service showing how to use
specific software products.
PC
Support.com
This has extensive information on PCs. It offers live
support in the form of "Live Assist" which is real time chat
with a tech support person, and Fix My PC; e-mail assist and
tech support forums.
The
Computer Doctor
Free advice from a computer consultant and university
instructor. On-line e-mail form for submitting questions.
The
Mouse Pad
A forum offering an opportunity to get advice and
share problems on computers and technology.
The
Windows Weenie
Has a collection of problem solving resources for
those who need help with error messages, Windows problems,
mmsystem006 problems, driver downloads and missing drivers.
Has discussion groups for getting advice on how to solve various
problems.
Webhelp
Online real-time assistance in searching the web.
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